English for Cabin Crew is an essential for those preparing for preparing for a career as a cabin crew member. It is equally suitable for those already working in the industry who need to improve their communication skills when carrying out their pre and in-flight responsibilities.
English for Cabin Crew is a comprehensive course designed to:
>> Improve fluency and pronunciation
>> Build key vocabulary and expressions
>> Develop listening skills
Ideal for self-study or for one-to-one or group teaching.
English for Cabin Crew follows the real-time working practices of flight attendants in routine and non-routine situations. From pre-flight briefings to disembarkation, it look at the specific language used in al on-board situations, giving cabin crew the confidence to use correct and appropriate English at every stage of their job.
The Student's Book is organized into three sections:
>> Units 1-10 follow the routine stages of any fight
>> Case Studies present real incidents involving passenger experiences and the actions of cabin crew
>> Self Study provides additional practice exercises for independent study
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Unit 1 The pre-flight briefing
Unit 2 Welcome on board
Unit 3 After take-off and into the flight
Unit 4 Food and drinks
Unit 5 Minor passenger problems
Unit 6 Is there a doctor on board?
Unit 7 In flight emergencies
Unit 8 Complaints and disruptive passenger
Unit 9 Preparing for landing
Unit 10 Saying goodbye